Project
Volvo Financial Services, My Account "Self-Service Portal" 
Requirement
Streaming Volvo Financial services through a global online platform
Project details
Year: 2022 - Ongoing 
Client: Volvo Financial Services
Markets: UK, India, Slovenia, Denmark, Norway, Sweden, Finland, Germany, Austria, Switzerland 
Product: B2B Online platform Desktop/tablet / Mobile ​​​​​​​
Company: Cognizantnetcentric, Spain 
Role: Lead UX Designer, driving the full design process as the sole designer within a multidisciplinary team
Capabilities: User research, UX Strategy, UX-UI Design, Design system, Brand design.  
3 brands: Rebranded portal used by other Volvo group brands like, Renault Trucks and Mac​​​​​​​
The product 
Volvo financial services My Account "Self-service Portal" is a B2B application designed to simplify the management of invoices and contracts for our customers. It offers a user-friendly interface to access, download, and submit essential documents.

How it works
The platform works by securely storing customer data, allowing the users to view and manage their contracts and invoices with ease. It also provides tools for submitting cases to customer services and tracking updates.