Year: 2018/2019  
Client: B&Q
Product: e-commerce  / All devices 
Market: UK
Company: Kingfisher Digital
Role: Senior Product Designer 
Capabilities: UX/UI Design / Interaction Design / UX Research 

Requirement 
Improve the "entry journey" user experience on
"plan-my-bathroom" on the B&Q website.
Approach 
As a Senior Product Designer UX/UI I've been defining the user experience based on the Product owner's demands and the analytics information to observe the user behavior. Working across, Product, Marketing, and Branding departments. I designed the entire user experience from the wireframes to the high designs and translated to all the breakpoint screens  
Desktop/tablet/mobile. Using the global Design system.

Increase the number of users who use the "plan-my-bathroom" and Increase the number of users who booked an appointment to meet with one of the specialists of the stores.