Year: 2018/2019
Client: B&Q
Client: B&Q
Product: e-commerce / All devices
Market: UK
Company: Kingfisher Digital
Role: Senior Product Designer
Company: Kingfisher Digital
Role: Senior Product Designer
Capabilities: UX/UI Design / Interaction Design / UX Research
Requirement
Improve the "entry journey" user experience on
"plan-my-bathroom" on the B&Q website.
"plan-my-bathroom" on the B&Q website.
Approach
As a Senior Product Designer UX/UI I've been defining the user experience based on the Product owner's demands and the analytics information to observe the user behavior. Working across, Product, Marketing, and Branding departments. I designed the entire user experience from the wireframes to the high designs and translated to all the breakpoint screens
Desktop/tablet/mobile. Using the global Design system.
Increase the number of users who use the "plan-my-bathroom" and Increase the number of users who booked an appointment to meet with one of the specialists of the stores.